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After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

Outlook known issues in the October 2019 updates

If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. When you start Windows normally, several applications and services start automatically and then run in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. The issues documented in this section have been reported after installing the recent online Outlook email repair utility updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Outlook Known issues in December 2024 updates

This happens to accounts that are configured in the iOS Mail app. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application.

Outlook Known issues in April 2023 updates

You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install Microsoft Outlook Email Repair Tool Online iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.

VBScript does not run or you receive malicious code warning when using a custom form for Outlook

The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers.

• The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors.
• To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained.
• To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office.
• To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost).
• We're investigating the issue and will update this page when a fix is available.
• When you start Windows normally, several applications and services start automatically and then run in the background.
• After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.

Outlook Known issues in May 2024 updates

Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. These steps are provided in a specific order based on commonality and complexity. Find solutions to common problems or get help from a support agent.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you use the cloud-based Microsoft Outlook profile repair and recovery steps 365 on a PC or Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including Microsoft Outlook not starting. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem.